Controller and contact details
The controller is Jordan Fish, Shoreham-By-Sea, West Sussex. VAT ID: GB 280924687. Managing Director: Alexander White. Privacy enquiries can be made using [email protected] or +441903284695.
Information we collect
When you submit a trip brief or contact us, we may collect your name, email address, telephone number, selected consultation type, information about your fishing plans and equipment, and any other information you choose to include in the message. We also receive basic technical information generated when a browser requests our website, such as IP address, device or browser details and timestamps.
If analytics or advertising-measurement technologies are enabled after consent, we may also process information about pages viewed, referral source, campaign identifiers and interactions with the enquiry journey. We do not ask for special-category personal data in the consultation form and ask users not to include it in free-text fields.
Why we use information and lawful bases
We use enquiry information to respond, assess whether the requested consultation is within scope, prepare a proposed service and, where a contract is later agreed, deliver that service. Before a contract is agreed, this processing is necessary to take steps at your request; once a contract exists, processing is necessary to perform it.
We may retain limited correspondence and transaction records where necessary for accounting, dispute handling and compliance with legal obligations. We may use necessary security and server information for the legitimate interest of protecting the website and preventing misuse, provided those interests do not override the rights and freedoms of visitors.
Analytics and advertising-related storage or access technologies are used only where the applicable UK consent requirements are met. Where consent is relied upon, it can be withdrawn through the cookie choices control.
How long we keep information
Unconverted consultation enquiries are normally kept for up to 12 months so we can respond to follow-up questions and understand the context of the original request. Records connected to a paid service, invoices or tax obligations may be kept for up to six years where needed for legal, accounting or claims purposes. Security logs are generally retained for shorter operational periods unless needed to investigate an incident.
Where consent-based analytics or campaign data is used, retention depends on the specific technology and is described in the Cookie Policy. We periodically review retained information and delete or anonymise it when it is no longer needed.
Recipients and international transfers
We may use service providers that support website hosting, email delivery, analytics, campaign measurement or professional administration. They are permitted to process information only for the relevant service and subject to appropriate contractual and security requirements. We do not sell personal information.
Some technology providers may process information outside the UK. Where this occurs, we use an applicable UK adequacy regulation, UK International Data Transfer Agreement, UK Addendum to approved standard contractual clauses, or another lawful transfer mechanism as required.
Your rights
Depending on the circumstances and lawful basis, you may have rights to be informed, access your personal data, ask for inaccurate data to be corrected, request erasure, restrict processing, object to certain processing, receive portable data, and withdraw consent where consent is the basis used. You also have the right to complain to the UK Information Commissioner’s Office.
To exercise a right, contact Jordan Fish using the details above. We may need enough information to confirm identity and locate the relevant records. We aim to respond within the time limits required by applicable data-protection law.
Cookies and similar technologies
Our use of cookies and comparable storage or access technologies is explained in the Cookie Policy. Necessary technologies may be used to deliver or remember choices essential to the requested service. Non-essential analytics or advertising technologies are not activated unless the required consent has been obtained.
Changes to this notice
We may update this notice when our services, providers or legal obligations change. The current version is identified by the “Last updated” date at the top of the page.